We are shipping worldwide with a 10-day exchange policy, which means you have 10 days after receiving your item to request an item exchange.

1. All the items are custom made in Ukraine. We need from 10 to 25 business days to create the corset according to your personal parameters after receiving your measurements.

2. We offer free shipping via Nova Poshta in Ukraine.

3. International shipping is made via UPS Express. Your shipping fee will be calculated and displayed at checkout.

4. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SPELLA is not responsible for these charges if they are applied and are your responsibility as the customer.

5. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

6. If you haven't received your order within 20 days after receiving your shipping confirmation email, please contact us at spellabrand@gmail.com with your name and order number, and we will look into it for you.